Service & Support

Support

Score Credit Card Processing is dedicated to giving our clients top-notch customer service and support. We are committed to providing you a timely and efficient resolution to any problem you may encounter. Our knowledgeable and friendly customer service team will be able to answer any questions and relieve concerns that you may have. Whether you need assistance with credit card transaction processing or you need help with your equipment, we are available to you 24 hours a day, 7 days a week. We aim to give you complete customer satisfaction. Our customer service department can also assist you with merchant deposit history, statement and fee inquiries, bank changes, address changes, authorization inquiries and more.

Service & Support

Sales Support

Score Processing Service Center provides you and your customers with the best possible sales support. Our service center acts as a liaison between you and the rest of the operation center personnel to answer questions related to any facet of your merchant’s account or processing data. Sales associates also help you monitor application status and investigate any related issues. In addition to reviewing application status, Service Center personnel help troubleshoot any technical questions related to terminals, and data error messages. Teamed up with managers, our support staff works together to deliver high quality products and services to our customers.